Chicago TidyFixers Cancelation Policy.

At Chicago TidyFixers, we value your time and ours. To ensure smooth scheduling for all clients, we have established the following cancellation and rescheduling guidelines:

Standard Cancellations

• Clients must provide at least 24 hours' notice to cancel or reschedule a booked service without penalty.

• Notice may be given via phone, text, or email at:

  • Phone: (773) 332-9743

  • Email: chicagotidyfixers@gmail.com

  Late Cancellations (Less than 24 Hours’ Notice)

  • Cancellations made with less than 24 hours’ notice will incur a $50 cancellation fee.

  • This fee covers the loss of reserved time and scheduling adjustments.

  Same-Day Cancellations / No-Shows

  • If no notice is provided and our team arrives at the service location, the client will be charged 50% of the total quoted service amount.

  • Services will not be rescheduled until the outstanding balance is paid in full.

Rescheduling

• Rescheduling with more than 24 hours’ notice is free of charge.

• Rescheduling with less than 24 hours’ notice will incur the $50 cancellation fee unless you have signed a cleaning membership contract, then it’s free of charge.

Emergency Exceptions

We understand that emergencies happen. Fees may be waived at management’s discretion for:

• Medical emergencies

• Severe weather conditions

• Other unavoidable circumstances

  Refunds & Deposits

  • Deposits (if applicable) are non-refundable in the event of late cancellations or no-shows.

  • For cancellations made with proper notice, deposits will be credited toward your next booking or refunded upon request.